With a proven track record in customer retention and success at industry-leading organizations, Dave oversees IRIS’ global Customer Success function, working closely with global leaders across client-facing teams to create a seamless customer journey.
An American, based in London for more than a decade, Dave brings more than 25 years of global experience in software and services solutions informed by local market intelligence. He has a proven track record of customer retention and success working at some of the industry’s largest organizations, including Accenture, SAP, and JPMorgan, and building the growth engine at several successful start-ups. Before IRIS, Dave played a pivotal role in expanding Accenture Revenue Solutions’ portfolio and held executive positions at Napier, contributing to the development of market-leading anti-money laundering solutions for the financial industry.
Contact: Louise Rogers
T: +44 (0)1753 989521
E: Dave Burns
